Single and Multi Server Queuing Models: A Study

Abstract

This paper describes queuing system and queuing networks which are successfully used for performance analysis of different systems such as computer, communications, transportation networks and manufacturing. Queues or waiting lines are a common phenomenon in everyday life. The essence of this phenomenon is the low efficiency of queuing system. In this paper we treat elementary queuing models. Attention is paid to methods for analysis of these models and also to application of queuing models. The queuing number, the service windows number, and the optimal service rate are investigated by means of queuing theory. The time of customer in a waiting line is reduced. The customer satisfaction is increased. By illustration, it is shown that the results are effective and practical.